Policies & Legal Information

These Terms and Conditions govern your use of the LSJ Education Hub online course platform and the purchase of any courses offered by LSJ Rejuvenate Ltd. By accessing or using our services, you agree to be bound by these terms. If you do not agree, you must not use this platform.

• Course access is granted upon successful payment and, where applicable, administrator approval.
• All course materials — including text, images, quizzes, assessments, and downloadable resources — are the intellectual property of LSJ Rejuvenate Ltd and may not be copied, shared, distributed, or resold without prior written consent.
• You are responsible for maintaining the confidentiality of your login credentials. You must not share your account with any other person.
• We reserve the right to revoke access without refund for any violation of these terms, including but not limited to sharing credentials, reproducing course content, or misuse of the platform.
• These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

LSJ Rejuvenate Ltd is committed to protecting your privacy. This policy explains how we collect, use, store, and protect your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

What we collect

• Identity data: name and email address provided at registration.
• Payment data: transaction references processed securely via Stripe. We do not store full card details.
• Usage data: course progress, quiz scores, section completion, and reflective log entries.
• Technical data: IP address, browser type, and device information collected automatically.

How we use your data

• To create and manage your learner account.
• To deliver course content and track your progress.
• To issue certificates of completion.
• To communicate with you about your enrolment, including approval notifications.
• To comply with our legal obligations.

Your rights

Under UK GDPR you have the right to access, correct, or request deletion of your personal data at any time. To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

We do not sell or share your personal data with third parties for marketing purposes. Data may be shared with trusted processors (such as our payment provider Stripe and our hosting infrastructure) solely to deliver our services.

Data is retained for as long as your account is active and for up to 7 years thereafter for legal and accounting purposes.

This website uses cookies — small text files stored on your device — to ensure the platform functions correctly and to help us understand how it is used.

• Essential cookies: required for core site functionality, including maintaining your login session. These cannot be disabled.
• Analytical cookies: help us understand how learners navigate the platform so we can improve the experience. These are anonymised and do not identify you personally.
• No advertising or third-party tracking cookies are used on this platform.

You can manage or disable non-essential cookies through your browser settings. Please note that disabling essential cookies will prevent you from logging in or accessing course content.

Due to the digital nature of our courses, our refund policy is as follows:

• A full refund is available if you have not yet accessed any course content and you submit your request within 14 days of purchase.
• Once you have accessed any module, section, or downloadable resource, we are unable to offer a refund. This is consistent with the Consumer Contracts Regulations 2013 (Regulation 28), which provides that the right to cancel does not apply to digital content once access has begun with your consent.
• Refund requests must be submitted within 14 days of the date of purchase.
• To request a refund, please email [email protected] with your name, email address, and payment reference. We will process eligible refunds within 14 days.

Nothing in this policy affects your statutory rights as a consumer under UK law.

All courses on this platform are delivered entirely digitally. There are no physical goods and no postal delivery.

• Upon successful payment, your enrolment is registered immediately.
• Where administrator approval is required, you will receive an in-platform notification once your access has been granted. This is typically processed within 2 working days.
• Login credentials are associated with the email address you provided at registration. You will receive a confirmation email upon successful registration.
• Course content, including all modules, quizzes, downloadable resources, and your certificate of completion, is accessible via your learner account on this platform.
• If you experience any difficulty accessing your course after payment, please contact us at [email protected] and we will respond within 5 days.

The information provided on this website and within our course materials is for educational and professional development purposes only.

• We do not guarantee any specific clinical, professional, or commercial outcomes from participation in our courses.
• The content does not constitute legal, regulatory, or professional advice. It is the responsibility of each learner to apply information appropriately and within their own professional context.
• Whilst we take reasonable care to ensure the accuracy of course content, we cannot guarantee that all information is current, complete, or free from error. Clinical guidance and regulatory requirements may change.
• LSJ Rejuvenate Ltd accepts no liability for any loss or damage arising from reliance on the information provided on this platform.

This course is intended for qualified healthcare and aesthetic professionals for continuing professional development purposes only. It does not constitute medical advice.

• The course content is not a substitute for professional medical consultation, clinical training, diagnosis, or treatment.
• Completion of this course does not confer clinical competency to diagnose or treat any mental health condition.
• Always consult appropriately qualified clinical colleagues, supervisors, or specialists when making clinical decisions.
• LSJ Rejuvenate Ltd does not assume responsibility for any clinical outcomes resulting from the application of course content.
• Learners must at all times act within their professional scope of practice and in accordance with the standards of their regulatory body (NMC, GMC, GPhC, or equivalent).

This course is a CPD activity designed to raise awareness and support professional development. It does not grant prescribing rights, clinical qualifications, or any form of licence to practise.

• Participants must operate at all times within the legal scope of their professional practice as defined by their regulatory body.
• It is the sole responsibility of each learner to ensure they are compliant with all applicable UK regulations, licensing requirements, and professional standards relevant to their role.
• The course does not replace mandatory training, clinical supervision, or formal qualifications required by your employer or regulatory body.

This course has been designed to meet the standards expected of continuing professional development activities for registered healthcare professionals in the UK.

• This course is currently pending formal CPD accreditation. Upon approval, full accreditation details will be published on this page.
• The course is designed to contribute to revalidation requirements for NMC-registered nurses and midwives, GMC-registered doctors, and GPhC-registered pharmacists, subject to individual revalidation portfolio requirements.
• Upon successful completion of all modules and the final assessment, learners will receive a certificate of completion stating the course title, completion date, and CPD hours awarded (10 hours for the Mental Health Awareness course; 12 hours for the GLP-1 Coaching course).
• It is the responsibility of each learner to determine whether this course meets the specific CPD requirements of their regulatory body.

We provide email-based support for all enrolled learners and prospective students.

• Support covers technical assistance (account access, payment queries, platform issues) and course-related queries.
• To contact support, please email [email protected] with a clear description of your query and your registered email address.
• We aim to respond to all support requests within 5 days.
• We are unable to provide individual clinical advice or act as a substitute for clinical supervision.

LSJ Rejuvenate Ltd is committed to providing an accessible and inclusive learning experience for all users.

• This platform is designed to be compatible with screen readers and keyboard navigation.
• Course materials use sufficient colour contrast and are structured with clear headings to support readability.
• The platform is a Progressive Web App (PWA) and can be installed on mobile devices for offline-friendly access.
• If you require additional accommodations or encounter any accessibility barrier, please contact us at [email protected] and we will do our best to assist you.
• We are committed to ongoing improvement of the accessibility of this platform in line with WCAG 2.1 AA guidelines.